Privacy Policy — MedNear

Overview

MedNear ("we", "our", or "the App") is a pharmacy and medication finder for Ethiopia. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

1. Medication Availability Reports

When you submit a medication availability report, we collect:

• Pharmacy ID
• Medication ID
• Availability status (In Stock / Limited / Out of Stock)
• Timestamp
• Anonymous device identifier (for spam prevention)

2. Pharmacy Claims (Owner Verification)

If you claim a pharmacy as an owner/representative, we collect:

• Owner/representative name
• Phone number
• Email address (optional)
• Pharmacy ID
• Uploaded documents/photos (e.g., license/registration/ID/exterior) to help verify the claim

3. Payments / Subscriptions (Optional Feature)

If you purchase a pharmacy subscription, we collect and store:

• Contact information you provide for billing (name, email, phone)
• Plan and billing cycle
• Transaction references and payment status

Important: We do not collect or store your card/bank details in the MedNear app. Payments are processed by our payment provider (Chapa).

4. Device Information

• Anonymous device identifier (for analytics)
• App version
• Device type and OS version

How We Use Your Information

• Medication Reports: To show other users which pharmacies have medications in stock
• Pharmacy Claims: To verify and manage pharmacy ownership/representative claims
• Payments: To initiate and verify subscription payments and enable subscription features
• Analytics: To improve the app experience
• Spam Prevention: To prevent fake reports

Data Storage

• User reports are stored on our servers
• Claim submissions and uploaded documents are stored on our servers to support verification
• Payment transaction references/status are stored to support verification and subscriptions
• Local pharmacy and medication data is stored on your device
• We retain report data for up to 30 days

Data Sharing

We do NOT:

• Sell your data to third parties
• Share personal information with advertisers
• Use your data for marketing purposes

We may share limited data:

• Payment processing: with Chapa when you initiate a subscription payment
• Service providers: with our infrastructure/hosting providers as needed to operate the service
• Legal compliance: if required by applicable law

Your Rights

You can:

• Use the app without creating an account
• Use the app offline (no data transmitted)
• Request deletion of your reports by contacting us

Children's Privacy

MedNear is not intended for users under 13 years of age. We do not knowingly collect data from children.

Security

We use industry-standard security measures:

• HTTPS encryption for all data transmission
• Secure server infrastructure
• Regular security updates

Changes to This Policy

We may update this policy from time to time. We will notify users of significant changes through the app.

Contact Us

For privacy-related questions:

• Email: privacy@carenavigatortech.com
• Telegram: @mednearapp

Ethiopian Law

This policy complies with applicable Ethiopian data protection regulations.